Building a successful chatbot is always challenging, and it requires a high level of adaptability.
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1 spot for people to chat with friends, family and businesses — basically the digital version of the white pages and the yellow pages, says Messenger chief David Marcus."This is about solve more day-to-day problems for more people," Marcus told USA TODAY in an interview last week.
"The really interesting thing is, when you think about it, a lot of those experiences are not social by nature today."More: The announcements are part of Facebook's strategy to make Messenger the hub of people's daily lives and interactions, much the way messaging services in Asia are where you schedule doctor's appointments, play games, shop for clothes or send money to friends.
Related: Enterprise Chatbots Platforms and the Future of Work Chatbots have been around for some time now, but technological advancements in artificial intelligence (AI) have allowed them to transcend their usual roles and functions.