We have taken appropriate measures to ensure this does not happen again, and we continue to review our processes and third party suppliers.
Nonetheless, we apologise to our members who were affected.
Here’s a statement the publisher sent to The Register: We can confirm we have received 27 enquiries from our members which show evidence of their email addresses used for their Soulmates account having been exposed.
We take matters of data security extremely seriously and have conducted thorough audits of all our internal systems and are confident that no outside party breached any of these systems.
Our ongoing investigations point to a human error by one of our third party technology providers, which led to an exposure of an extract of data.
This extract contained only members’ email addresses and user ID which can be used to find members’ publicly available online profiles.
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