Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.
And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).
The command for the manual update procedure can be found here: Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size.
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The database homing the System mailbox should be active and mounted.
Clients will contact the mailbox server on which the OAB files are and downloads directly using Auto Discover.
In Exchange 2013, OAB is processed by mailbox server role which owns the copy of the database of the Arbitration system mailbox with OAB Persisted Capabilities.
OAB resides on the mailbox server in the folder “C:\Program Files\Microsoft\Exchange Server\V15\Client Access\OAB”.
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